The Dirty Truth About How FedEx Handles Accident Claims

How fedex handles its truck accident claims

If you think filing a truck accident claim with FedEx and securing a settlement is easy, think again! FedEx has faced criticism for its handling of Fedex truck accident claims. 

Many accident victims report that FedEx often denies responsibility outright, making it challenging to get compensation for their injuries and damages. Moreover, even when claims are accepted, FedEx frequently delays the process and demands excessive documentation, which often causes frustration and stress. 

As a result, many Fedex truck accident victims feel discouraged and give up on pursuing their rightful compensation – which is the ultimate goal of Fedex insurers. 

However, having a seasoned Fedex truck accident lawyer by your side can help you deal with the insurers without compromising on the compensation or your peace of mind. Contact Uptown Injury Fedex truck accident lawyer at 917-540-8728 to schedule a free case review

What Tricks Does FedEx Employ in Accident Claims Involving Their Vehicles?

tricks fedex insurers play to minimise fedex truck accident settlements

FedEx is known for employing various tactics to minimize payouts in accident claims. From extending the claims process to demanding excessive documentation and offering lowball settlements, they create hurdles for accident victims. So, securing fair compensation on your own is not easy. You need the help of a seasoned Fedex truck accident lawyer, otherwise, you risk:

1. Getting Your Claim Extended Beyond the Usual Timeline

FedEx often delays the claims process by using various tactics to extend the timeline. They may request additional information or documentation multiple times or conduct prolonged internal investigations. The goal is to wear you down and make you impatient. The longer the process takes, the more likely you are to accept a lower compensation out of frustration or financial need.

2. Pressuring You to Give Recorded Statements

FedEx representatives might ask you for a recorded statement early in the claims process. They can later use this statement against you. Furthermore, any inconsistencies or errors can weaken your claim significantly. 

For example, if you unintentionally downplay your injuries or misrepresent the accident details, FedEx can use this to reduce its liability. It is crucial to be cautious and, ideally, have a lawyer by your side when providing statements.

3. Overshaing Information about Your Injuries

FedEx may demand extensive information about your injuries. They might request detailed medical records, therapy notes, and unrelated health history. Even if you provide all this information, they might still ask for more. They aim to find any differences or reasons to question the seriousness of your injuries. By doing so, they can justify offering you a lower settlement than you deserve.

4. Pretend They Sympathize with You

FedEx claims adjusters might pretend to sympathize with your situation. They may express concern for your well-being and show understanding. However, this is often a tactic to gain your trust. Once they have your trust, they might suggest you accept a lower settlement, framing it as a fair and reasonable offer, given your circumstances. This false empathy is a strategic move to lower their payout.

5. Hire Private Investigators to Monitor You

In some cases, FedEx might hire private investigators to monitor your activities. These investigators look for any evidence that could contradict your injury claims. They may observe you in public or review your social media posts. 

If they find you doing activities that disagree with your reported injuries, they can use this evidence to dispute your claim. This can be a disturbing and stressful experience, putting you under constant surveillance pressure.

6. Propose Lowball Settlement Offers

FedEx is known to propose lowball settlement offers, hoping you will accept the first offer out of desperation or frustration. These initial settlement offers are often significantly lower than what you deserve based on your damages and suffering. 

They count on your lack of experience and the financial pressure you’re under. Therefore, it’s best to consult with an attorney who can evaluate these offers and negotiate for a fairer amount.

FedEx employs these tactics to make it challenging for accident victims to receive fair compensation. That’s why having an experienced attorney by your side is essential. At Uptown Injury Law PLLC, our team has over 15 years of experience. In addition, we have secured $100 million for our clients in settlements/verdicts. Schedule a free consultation with our attorneys at 917-540-8728

Can You Sue FedEx Company after a Truck Accident?

Yes, if you’ve been involved in a truck accident with a FedEx vehicle, you have the legal right to sue FedEx for damages. FedEx, like any other company, is responsible for the actions of its employees while they are on the job. If negligence on the part of the FedEx driver or the company contributed to the accident and your injuries, you have grounds for a lawsuit.

However, suing a large corporation like FedEx can be complex, requiring strong evidence and legal expertise. In such cases, gather evidence to support your claim, including the accident report, eyewitness statements, and any relevant medical records. Moreover, consulting with a skilled personal injury attorney expert in handling truck accident cases can significantly increase your chances of success.

When Should You File a Claim after a FedEx Truck Accident?

In New York, if you’ve been involved in a FedEx truck accident, it’s critical to file a claim as soon as possible after the incident. New York has specific time limits, known as statutes of limitations, for filing personal injury claims. Typically, the statute of limitations for personal injury cases in New York is three years from the date of the accident.

However, it’s advisable not to wait until the last minute to file your claim. Initiating the claims process promptly allows for a detailed investigation while evidence is still fresh and witnesses’ memories are vivid. Moreover, delaying the filing of your claim can give FedEx’s insurance company an advantage, potentially undermining your case or complicating the process.

How to File a FedEx Truck Accident Claim?

In New York, as a no-fault state, you must initially file a truck accident claim with your own insurance company under your personal injury protection (PIP) coverage up to a certain limit. This coverage aims to provide quick compensation for medical treatment expenses and lost wages, regardless of who was at fault for the accident.

Following the accident, you’ll need to submit a demand letter to your insurance company within 30 days to start the claims process officially. In this letter, you should include:

  • A detailed description of the accident scene, including the date, time, and location.
  • Information about your injuries and medical treatment received.
  • Documentation of any lost earnings or income due to the accident.
  • A request for compensation for your medical expenses, lost wages, and pain and suffering.
  • A clear statement of the compensation you are seeking for your losses.
  • Any additional relevant information or evidence supporting your claim.

Submitting a thorough and well-documented demand letter helps ensure that your insurance company has all the necessary information to process your claim promptly and fairly. It also serves as a formal record of your claim, which can be useful if disputes arise later in the process. Our team at Uptown Injury Law, PLLC, can help you craft a compelling demand letter to strengthen your claim. Call us now at 917-540-8728.

What Makes FedEx Truck Accident Claims Different?

Fedex truck accident claims vs other auto accident claims

FedEx truck accident claims differ from typical car accident claims in several ways. Firstly, due to the size and weight of FedEx trucks, accidents involving these vehicles often result in more severe injuries and damages. This heightened risk underscores the importance of seeking fair compensation to cover medical treatment bills, lost wages, and other losses.

Secondly, navigating the legal process for FedEx truck accident claims can be more complex. FedEx is a large corporation with extensive resources, including a team of experienced insurance adjusters and defense attorneys. They may employ various tactics to minimize their liability and limit the compensation amount they pay to accident victims.

Moreover, determining liability in FedEx truck accidents can be complex. It might involve more than just the truck driver; issues like poor vehicle maintenance, negligent hiring, or inadequate training could also be factors. Identifying and holding all responsible parties accountable requires careful investigation and legal expertise.

How the New York Insurance Laws Affect Your Claims Process?

In New York, insurance laws significantly impact your claims process after a truck accident. Being a “no-fault” state means you must first turn to your own insurance company for compensation, regardless of fault. This process aims to streamline claim payouts but can limit your ability to seek damages beyond what your policy covers. You can only file a personal lawsuit if your injuries meet the state’s serious injury threshold, which includes:

  • Significant disfigurement
  • Permanent limitations in the use of a body organ/member
  • Fractures
  • Significant limitation of use of a body function or system
  • Substantially full disability for 90 days or more

Additionally, New York follows a comparative fault system, where your compensation may be reduced if you are found partially responsible for the accident. For instance, if you were rear-ended by a FedEx truck but were found to be texting while driving, your compensation might be reduced proportionately to your degree of fault. 

So, if you were found to be 20% at fault for the accident due to texting while driving, your compensation could be diminished by 20% under New York’s comparative fault system. This means that if your total damages amounted to $100,000, you might receive $80,000 instead.

How Long Does FedEx Take To Resolve Your Claim?

Resolving a claim with FedEx can be lengthy and not always straightforward. The time it takes depends on various factors, including the complexity of the case, the extent of your injuries, and FedEx’s willingness to negotiate. 

In many cases, FedEx may prolong the process by requesting additional documentation, conducting investigations, or making lowball settlement offers. As a result, it’s not uncommon for the resolution of a claim to take several months or even longer. It’s essential to be patient and persistent while seeking fair compensation for your damages, and seeking legal assistance can help expedite the process and ensure your rights are protected throughout.

Do FedEx Truck Accident Cases Have a Higher Settlement Value?

Yes, FedEx truck accident cases often have a higher settlement value compared to accidents involving smaller vehicles. FedEx is a large corporation with substantial financial resources. As a result, they are more likely to have higher insurance policy limits than individual drivers.

Additionally, the severity of bodily injuries and damages in truck accidents tends to be greater due to the size and weight of the vehicles involved. These factors combined can result in higher settlement offers from FedEx to compensate for your losses.

What Is the Average Settlement for a FedEx Truck Crash?

The average settlement amount in a serious Fedex truck accident case is typically around $75,000 to $110,000. This range can vary based on the specifics of each case, including the severity of bodily injuries, the extent of vehicle damage, and the clarity of liability.

If you sustain significant injuries or long-term disabilities, the settlement amount could be higher to account for ongoing medical treatment and loss of earning capacity. Each case is unique, so working with a skilled accident attorney can help you understand the actual value of your injury claim and negotiate effectively for the maximum possible compensation.

How a FedEx Truck Accident Attorney Can Help with Your Injury Claim?

A FedEx truck accident attorney can provide invaluable assistance with your injury claim. They deeply understand FMCSA regulations governing commercial trucking operations, including those specific to FedEx vehicles. This legal knowledge allows them to identify any violations or negligence by the FedEx driver or company that may have contributed to the accident. 

Additionally, an auto accident attorney can handle all aspects of your claim, from collecting evidence and negotiating with skilled insurance adjusters to representing you in court if necessary. Their expertise and advocacy can significantly increase your chances of securing fair compensation amount for your injuries and losses. Here are the types of damages a lawyer can help you recover:

  • Medical expenses, including past and future treatment costs.
  • Lost income and future earning capacity if unable to work due to injuries.
  • Property damage, including vehicle repair or replacement expenses.
  • Pain and emotional suffering, including physical and mental distress.
  • Permanent disability or disfigurement.
  • Loss of consortium for spouses or family members affected by the accident.

Contact Uptown Injury Law PLLC Fedex Truck Accident Lawyers to Get a Free Case Review

If you’ve been injured in a FedEx truck accident, you need experienced legal representation. FedEx often handles claims aggressively, aiming to minimize its liability and reduce compensation for victims. You may face challenges such as delayed claim processes, excessive documentation requests, and lowball settlement offers. Navigating these hurdles on your own can be overwhelming and frustrating.

Uptown Injury Law, PLLC has been tirelessly advocating for accident victims across the Bronx, Manhattan, Queens, Brooklyn, and New York City for over 15 years. With a track history of securing over $100 million for our clients, we can help you, too—our promise: no fee unless you win. 

Contact us online or call our office toll-free at 917-540-8728 to schedule a free consultation. Let us be your advocates in this challenging time.


Can I Sue FedEx Directly for My Injuries?

Yes, you can sue FedEx directly for your injuries if their truck driver’s negligence or the company’s actions contributed to the accident. However, it’s essential to consult with an attorney to assess liability and pursue fair compensation through legal channels.

How Does FedEx Delay the Claims Process?

FedEx delays the claims process by employing various tactics. They may request excessive documentation and conduct lengthy investigations into the accident. These tactics aim to prolong the process, causing frustration and pressure on you to settle for less.

Additionally, FedEx might employ slow responses and procedural hurdles to further delay resolution, making it challenging to obtain rightful compensation in a timely manner.

How Does the No-Fault Insurance System in New York My Claim?

Under New York’s no-fault insurance system, you must first file a claim with your own insurance company regardless of fault. This can cover initial medical expenses and lost wages, but you may need to pursue additional compensation through a lawsuit if your injuries are severe.

What Should I Do If FedEx Offers a Low Settlement?

If FedEx offers a low settlement, don’t rush to accept it. Hire a personal injury attorney who can evaluate the offer and advise you on your options. An attorney can negotiate with FedEx on your behalf and work tirelessly to win a fair settlement that adequately compensates you for your bodily injuries and losses.

What Should I Do Immediately after a FedEx Truck Accident?

Immediately after a FedEx truck accident, prioritize your safety by moving to a safe place. Next, call 911 for medical assistance and police support. Document the entire accident scene with photos and gather contact information from witnesses.

Lastly, report the accident to your insurance company and seek prompt medical attention, even if you don’t feel injured, as some bodily injuries may not be immediately apparent.

Do I Need a Lawyer to Handle My FedEx Truck Accident Claim?

Yes, if you’ve been injured in a FedEx truck accident, having Uptown Injury Law, PLLC on your side can greatly benefit your claim. Our experienced attorneys can handle the complex legal process, counter FedEx’s tactics, and help you secure the compensation you deserve. Moreover, our attorneys hire accident reconstruction experts to recreate the accident scene and gather evidence to strengthen your case.


Kyle Newman Founder and Senior Trial Lawyer at Uptown Injury Law New York's Best Personal Injury Medical Malpractice and Accident Law firm New York's Top Trial Lawyers
Kyle Newman Founder and Senior Trial Lawyer at Uptown Injury Law New York's Best Personal Injury Medical Malpractice and Accident Law firm New York's Top Trial Lawyers

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